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Managing employee performance is a critical role for all leaders, of any group, even volunteers and family members. Expected outcomes depend on the leader’s ability to set clear performance expectations (outcomes) and in some situations help by defining metho ...
Talent management goes beyond recruitment; it involves developing, retaining, and maximizing the potential of your workforce. This webinar will explore talent management best practices, focusing on retaining top talent through structured development programs a ...
MS Outlooks is a contact management program full of hidden secrets (to be revealed in this webinar) that will measurably increase your productivity and time management. Anyone using Outlook needs to know there is a science to managing a digital office. In th ...
The ability to handle crucial and difficult conversations effectively, where one is required to be mindful of one’s thoughts, emotions, impulses, words, voice, and facial expressions is crucial for Managers and Leaders. The lack of attention to one’s communica ...
Microsoft Excel has become the de facto spreadsheet application for business. But do you sometimes feel like you have rows and rows of data and it's hard to make heads or tails of it? This class will help you learn how to manage databases in Excel, and get th ...
There are many shortcuts to do the work you do. This course shows many tips & tricks which many experts aren’t aware of and which save you lots of time. One of my favourite comments which came from this course was, “This Isn’t Excel, it’s Magic!” It also becam ...
Human error is known to be the primary cause of quality and production losses in many industries. Although human error is unlikely to ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, ...
Millennials and Gen Z are not just different in the way they approach work—they're transforming entire industries. In this session, you’ll learn how to futureproof your team by leveraging the unique strengths of these generations. Discover how to communicate e ...
Succession planning is not just naming the new CEO. In fact, it's not about putting a name behind a title at all. That is called replacement planning. And when it is only used during times of crisis - when a company must name somebody to fill a vacant role qu ...
Are you often tasked with managing short-term projects but don’t have formal training in project management? Tailored for professionals like managers, administrators, and operations specialists, this 50-minute session provides a straightforward approach to man ...