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Validity : 06th Oct'24 to 16th Oct'24
The focus of this webinar is how to utilize communication styles to better connect and influence others especially during these uncertain times. The learning objectives are:
Organizations that underestimate the importance of effective communication during times of change and uncertainty, often suffer significant consequences in terms of lower employee engagement and productivity as well as lower customer loyalty and retention.
That’s because many of the problems in the workplace comes down to dealing with (and decoding) different communication styles. Not only are your managers, supervisors and staff wasting their time with all the clarifying back-and-forth, but it often creates people feeling upset, angry, and overwhelmed. So how do we try and sort through the mess of workplace communication?
Effective communication skills start with an understanding of one’s personal style. What’s My Communication Style? provides insight into our everyday communications with others. This tool is appropriate for individuals and teams at all levels in the organization. Attendees will learn to identify their preference for one of the four communication styles as well as how to "flex" their style to work more effectively with their boss, team, peers, and others.
This webinar provides practical communication tips for managers as well and their employees to reduce workplace stress, boost productivity, and build better relationships with their staff, customers and other stakeholders.
Whether managing others, working in a cross-functional project team, selling products and services, or providing client support, excellent communication skills are crucial for all employees at any level within any organization. Effective communication can make a significant difference as you engage employees, build client relationships, deliver change or deal with a crisis.
More and more, your success as a leader, manager or independent contributor comes down to your ability to communicate in a way that’s clear, concise, and understood by everyone. This isn’t easy. But, by understanding your own communication style and those of the people around us, you will get invaluable clarity into how to be heard, and how to hear what everyone else is saying. The more you’re able to speak the same language, the easier everything becomes.
This webinar will provide you with practical tools to help you identify your dominant communication style, and even your back up one, when under stress. It will cover the behaviors associated with your style; your strengths and vulnerabilities; your value to the organization; as well as specific tips on how to be more effective in your communication with others who have different styles.
The benefits of knowing your communication style and knowing how to manage others' communication styles will lead to reduced conflict, improved teamwork, and increased productivity.
Marcia Zidle is a board-certified executive coach, business management consultant and keynote speaker, who works with organizations to leverage their leadership and human capital assets that results in higher performance and profitability.
She has 25 years of management, business consulting and international experience in a variety of industries including health care, financial services, oil and gas, manufacturing, insurance, pharmaceuticals, hospitality, government and nonprofits.
She brings an expertise in social and emotional intelligence; executive and team leadership; employee engagement and innovation; personal and organization change management.
She has been selected one of LinkedIn Profinder’s top coaches for the past 5 years.
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