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Performance Management: Moving from Feedback to Coaching
- How to start off on the right foot by creating clear expectations
- How poor performance effects organizational performance and work environments
- How progressive discipline policies can hurt you
- Why probationary periods may be a bad idea
- What is employment-at-will and when can you use it?
- The key concepts in just cause
- Steps for conducting disciplinary investigations
- How to hold employees accountable for sustained change
- A simple system for determining how to coach employees
- Dealing with difficult people
- 11 barriers supervisors face in managing behavior
- Methods for objectively documenting Toxic Attitude Syndrome
- How to prepare for termination
- How to prepare for and conduct a disciplinary meeting
- Performance Improvement Plans - receive a sample form
- Setting SMART goals for employee performance
Overview of the webinar
In spite of good hiring and inspired leadership, all supervisors ultimately must deal with someone with Toxic Attitude Syndrome.
Whether it's crummy attitude, attendance, or just unable to do good work; employee performance issues often consume large amounts of time, energy, and emotion. In fact, 57% of employees have witnessed abusive or intimidating behavior and probably 100% work with someone who isn't pulling their weight.
This webinar is designed to give managers insight and tools for effectively dealing with performance issues.It is a challenging job but with the right preparation, we can hold employees accountable and improve our organizations. You will receive several handouts that will act as a toolkit to get you started with your own program
Who should attend?
- Managers and Supervisors who have responsibility for corrective Action
- Human Resources Professionals
- People who aspire to Leadership and Supervisory positions
Why should you attend?
Copy of the presentation. A sample corrective action policy. Sample corrective action documentation form. A termination checklist. A sample Performance Improvement Plan (PIP) form. A sample Investigation Questionnaire Form.
Faculty - Ms.Tonia Morris
Tonia Morris is the founder and owner of Simply HR, LLC, an HR consulting company which assist small to medium size organization in transforming their organization by embracing a multi-generation culture.
The author of Compassion@Work and a frequently sought-after speaker, trainer and consultant, Tonia is known as the Generational Connector who build a culture that is Generational Inclusive.
Tonia is very active in the HR community and serves as a board member for NABWIC. She has held positions as Executive HR Professional for both private and public sector
Credits
ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org