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UPDATES to Greenbook - Process for Federal Government ACH Processing – Details on DNE’s and Reclamations
- Recent (2020) UPDATES to 31 CFR Part 210 and the Green Book
- Detailed processes on handling Death Notification Entries (DNE’s)
- Timeframes to return ACH Entries for deceased accountholders
- Describe Return Reason Codes when returning benefit payments for deceased account holders
- How to handle and process Federal Government Reclamations
- Timeframes for responding to Government Reclamations
- Difference between handling Commercial Reclamations and Federal Government Reclamations
Overview of the webinar
Processing ACH payments from the Federal Government can be challenging! In April 2020 there were updates to 31 CFR Part 210, which meant an update to the Green Book as well. This session will outline those details! Included will be the process for deceased account holders and your responsibilities to the Federal Government if they are receiving benefit payments.
The NACHA Operating Rules still apply when processing these payments but the Green Book outlines exceptions when handling DNEs (Death Notification Entries) and Federal Government Reclamations. A side by side comparison of Commercial vs. Government Reclamations will be included to know what the difference is and how to handle each one.
Who should attend?
- Bank operations staff
- New employees in the payments industry
- Bank managers and payment professionals
- CEO’s and CFO’s
- Risk, Compliance and Audit personnel
- Aspiring AAP’s and current AAP’s for AAP CE Credits
Why should you attend?
Processing ACH Federal Government payments differ slightly from the NACHA Operating Rules when it comes to benefit payments and the liability of the RDFI (Receiving Depository Financial Institution). There are updates (effective April 2020) to 31 CFR Part 210. The Green Book was also updated in 2020.
This 90-minute session will provide the details on what is different and how the Federal Government has adopted the NACHA Operating Rules and what the exceptions to those Rules incorporate for the Federal Government. You will learn what the Green Book is and how this valuable online tool will help you with processing DNE’s and Government Reclamations. Commercial Reclamations differ from Federal Government Reclamations; the speaker will cover the difference between the two, which also discusses the liability for the RDFI when handling both these types of reclamations. Examples used throughout the session will apply the rules discusses to help bring the details to life.
Faculty - Ms.Donna Olheiser
Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. She is an enthusiastic and energetic Certified Master Trainer with over 14 years’ experience. She has designed and facilitated over 150 training sessions each year with her expertise being the rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate/deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences).
Ms. Olheiser is also an experienced project manager managing education programs for organizations per their requests on processing electronic payments while developing personalized training programs for financial institutions. She has over 23 years of experience in the financial services industry which includes 9 years’ experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).
Her extensive knowledge, enthusiasm, and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA Operating Rules. She uses scenarios and examples to bring the learning home, easy to comprehend and apply to real-life day-to-day ACH processing. Ms. Olheiser’s ability to engage the learner through the entire training event helps the adult learner apply what they’ve learned during and after each training session.