Onboarding is NOT Orientation - How to Improve the New Employee Experience

  • 24
  • September 2025
    Wednesday
  • 11:00 AM PDT | 02:00 PM EDT

    Duration:  60  Mins

Level

Basic & Intermediate

Webinar ID

IQW25I0986

We will discuss:

  • Onboarding starts in the hiring process
  • Pre-first day welcome
  • Creating a Wow! first-day experience
  • The Entrance Interview
  • The 60-Day New Employee Survey
  • Getting to know them
  • Getting to know the team
  • The Onboarding Checklist
  • The Cost, Ease, and Impact formula.
  • Software Apps
  • And much more…

Take-away value:

  • The critical importance of the onboarding experience.
  • You will have the tools and understanding required to create a great onboarding experience. 
  • You can create a WOW first-day experience.
  • You will know how to have up-front conversations that will impact new employees’ engagement.
  • How to get them to engage with their new team.
  • How to spend money wisely when trying to engage and retain employees.
  • Ideas of how to deal with remote employees.

Overview of the webinar

How’s this for a fact: half of all employees are onboarded better than the other half! And then there are the companies in the top 10%. The Great Ones. The bottom line of every company is impacted by employee engagement and productivity…both of which are directly impacted by the onboarding experience. In this fast-moving session, Don Phin will provide the latest in onboarding strategies and tools.

All employers continue to feel the impact of rapid change, placing their companies and existing employees under enormous pressure. Since the onboarding process is a tipping point in employee engagement, productivity, and retention…you want to be a Master of it! Remember this: onboarding is both a process and an event!

Who should attend?

  • VP of Human Resources
  • Human Resources Professionals
  • CEO’s
  • COO’s
  • Chief Learning Officer
  • Directors
  • Project Managers
  • Operation  Managers and Supervisors
  • Team Leaders
  • Employee Experience Managers

Why should you attend?

The number one challenge faced by every business is getting and keeping employees. How they are treated once they are hired leaves a lasting first impression. It impacts engagement, performance, productivity, and retention.

All attendees receive the Onboarding Checklist, Employee Entrance Interview, 60-Day New Employee Survey, Getting to Know You, Retention Program Possibilities Checklist (excel) and more.

Faculty - Mr.Don Phin

Don Phin is a California employment law attorney. He has consulted with hundreds of companies to help improve their employment practices. He has presented over 600 times to CEOs, HR, and other executives on what works in employee relations. Don’s latest book is The 40| |40 Solution: Mastering the Emotional Energy of Leadership and Sales.

Don built HRThatWorks, used by 3,500 companies and sold to ThinkHR in 2014. In addition to consulting and speaking, Don does executive coaching and workplace investigations.

Originally a kid from the Bronx (you may still hear the accent), todayDon lives in sunny Coronado, California.

Credits

HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org

ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

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