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Changing Roles In Business
- Age of Instability
- Global change
- How to make needed change happen
- Myths requiring clarification.
- Understanding tools to use
- Making things happen
- Rules for success
Overview of the webinar
Your business performance is directly related to the quality and delivery of materials and services from your supplier. They play a major role in your success or failure.
Recognizing this point requires that we pursue a new relationship with our suppliers. An appropriate methodology is necessary to accommodate success.
How do you know how well your suppliers are doing? Most responses present a subjective view. It is akin to throwing darts - sometimes you are close, but most times you are "off target".
You need tools that will provide an objective, quantitative visibility of what suppliers are doing. This program will assist purchasing and other areas of business activities in evaluating performance. It will aid you in working with suppliers and customers to improve quality and availability of products and services.
Supplier consideration includes the needs of different internal customers – manufacturing, services and project related needs.
The process gets everyone affected involved. Too many take a one-sided view – “I’m the customer and I’m always right”. Learning from each other is paramount to the process.Another value to this course is learning from those who have already done it!
Who should attend?
- Director (all functions)
- Operational mgrs. (all functions)
- Supervisors (all functions)
Why should you attend?
- Understanding the importance of quantitative performance measures
- How to employ proven techniques for monitoring key areas of accomplishment
- Discover what the obstacles are, both internally and externally, that will appear at different phases of the process.
- The best way to secure the suppliers’ commitment.
- What kind of results to expect?
Faculty - Mr.Michael Gozzo
Michael W. Gozzo is President and Founder of THE TOTAL BUSINESS CONSULTING GROUP, LLC., a firm specializing in counseling and education of all levels of management in the areas of Supply Chain, Lean Manufacturing, Demand Flow Technology, Just-In-Time, Total Quality Control, Manufacturing Systems Implementation, Inventory Control, and Production/Operations Management.
Recent involvement with Silicon Valley leader’s in Supply Chain Management, Lean Manufacturing practices and ISO includes Cisco, Infineon, Sunrise Telecom, PerkinElmer, Philips Semi-conductor, and SanDisk. Mike Gozzo went to Germany to train operational personnel at Lufthansa Air Cargo. He has been associated with Lean practices: pull systems, quick change, 5-S, VMI, cell design, and others.
Mike has traveled and worked extensively in Canada, England, Hong Kong, Ireland, Scotland, Germany, Japan, Korea, Mexico, Indonesia, South Africa, Thailand, Bahrain, U.A.E., Qatar, Saudi Arabia, Oman, and Taiwan.
He has an Executive Program Masters Business Administration Degree from the University of New Haven, as well as a Bachelor of Science in Finance from the University of Connecticut.
He is certified as CPIM & CSCP by the Association of Operations Management (APICS)/Association of Supply Chain Management (ASCM).
Mr. Gozzo is the co-author of "Made In America - The Total Business Concept" and several other books and numerous published articles. He has developed over 50 courses that can be customized for the respective client.